‘Denied and obfuscated’: Ford government forced to release Eglinton LRT, Ontario Line emails

The Ford government has been ordered to release seemingly innocuous emails containing an outdated schedule for the Eglinton Crosstown LRT and details of construction work on the Ontario Line, which it has fought for years not to make public.
Since the summer of 2023, Global News has been trying to obtain access to emails between former Metrolinx CEO Phil Verster and Premier Doug Ford’s chief of staff, Patrick Sackville, using freedom of information laws.
The government refused to disclose six months’ worth of messages between the pair covering the first half of 2023. It argued that the messages contained economically sensitive information and advice to the government, among other reasons.
Releasing them, Ontario claimed, could lead to economic harm, make it harder to enter into new contracts and disincentivize staff from providing frank advice to politicians.
A lengthy freedom of information appeal followed. During that process, Global News confirmed Sackville had lost months’ worth of texts after resetting his cellphone.
Global News also agreed to only pursue a portion of the messages between the two men to speed up the hearings. The appeal ended, after close to two years, with the Information and Privacy Commission ordering the government to release several pages of withheld messages.
A spokesperson for the premier’s office said decisions on what to release and what not to are made by non-political staff.
“Non-partisan public officials apply exemptions to records as applicable under the Freedom of Information and Protection of Privacy Act,” they wrote in a statement. “As noted in the decision, the adjudicator did uphold the application of exemptions in this appeal.”
The ruling said the government was right to withhold one of seven pages. It was ordered to release the other six.
Duff Conacher, the co-founder of the advocacy group Democracy Watch, said he believes that governments use the lengthy appeal process to slow the release of unflattering information.
“Anyone in government knows the freedom of information system can easily be played through the exemptions and loopholes and complaint process to drag out and keep things secret for two, three years — even longer,” he said.
Eglinton Crosstown LRT schedule
One of the documents the government fought for almost two years to keep secret is a grainy cellphone photograph of an outdated schedule for the completion of the Eglinton Crosstown LRT.

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Parts of the schedule are illegible in the image, which Verster emailed to Sackville in the spring of 2023.
The schedule, titled “T- Schedule,” looks to be a draft from June 15, 2023. At the bottom of the schedule, one line is titled “final occupancy,” which appears to indicate completion of the project. The date listed is Sept. 12, 2023.
A spokesperson for Metrolinx said the final occupancy would be a key milestone but does not necessarily indicate a full opening of the line.
“Construction partners set target schedules for their work, however the outcomes of testing and commissioning ultimately decide an opening date,” they said in a statement.
The government has recently said it is hoping the Eglinton Crosstown LRT will be open in September 2025. Two years after the date listed in the draft document.
A draft schedule for the Eglinton Crosstown LRT from June 2023.
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In order to block the release of the schedule, Ontario argued that making the image public could harm the economy. The adjudicator who ordered its release disagreed.
“I note that the proposed schedule at page 70 of record 1 is from 2023 and it has been well known for many years that the ECLRT opening is behind schedule,” the adjudicator’s decision said.
“I have no evidence that the publicly available information about the delayed opening of the ECLRT has hindered Cabinet Office or Metrolinx in their ability to enter contracts for other transit projects.”
James Turk, the director of the Centre for Free Expression at Toronto Metropolitan University, said the long fight to withhold the documents was indicative of the government’s approach to sharing information.
“It’s fairly consistently a government that is opposed to any reasonable standard of transparency,” he said. “It often will claim differently, but when you look at its actions — there are untold media requests for information that are obstructed or denied or obfuscated.”
Ontario Line sidewalk complications
The second document released to Global News through the appeal appears to be a similarly mundane email from Verster to Sackville.
The communication is dated April 21, 2023, with the subject line, “Unforeseen structural stuff at Hudson Bay store.” It was sent by Verster to a number of high-ranking officials, including Sackville, the chief of staff at transportation and Ontario’s top civil servant.
“Just to give you a real and practical sense of why these transit projects has (sic) so much unpredictability,” Verster wrote.
He attached a series of photographs showing that tunnelling operations for the Ontario Line around Bay and Queen streets in Toronto had encountered issues. Specifically, he raised concerns about a false floor holding up the sidewalk outside the Hudson Bay Store.
“We have paused work to ensure the pavement (see pdf) stays in place and will now find a new way to support the pavement and continue excavation,” he added.

An image sent by Phil Verster to explain construction snags with the Ontario Line.
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Releasing that email — the government and Metrolinx had argued — could also come with economic repercussions. The adjudicator rejected the claim.
“Neither Cabinet Office nor Metrolinx have provided sufficient evidence to show how the actual information in the email in record 2 or the specific details in the attached photographs… could reasonably be expected be injurious to the financial interests of the Government of Ontario or the ability of the Government of Ontario to manage the economy of Ontario,” the adjudicator wrote.
Conacher, who reviewed the documents, said they should have been released two years ago, without the need for an appeal.
“I don’t see a reason why they would have been redacted because they’re just showing information about a delayed construction project and some reasons for the delay,” he said, “which is information the public has a right to know.”
© 2025 Global News, a division of Corus Entertainment Inc.


The Ford government is facing calls to overhaul the strong mayor system in Ontario, after municipal civil servants raised concerns about the powers being used to blur political lines and a lack of impact on housing construction in the province.
Premier Doug Ford first introduced the law in 2022, allowing a mayor to appoint the city’s Chief Administrative Officer (CAO), craft the city budget and re-organize the structure of the municipality – without prior approval of city council.
Since then, the powers have been extended to a total of 216 municipalities across the province, with the expectation that mayors would be able to overcome council hurdles while fast-tracking housing and infrastructure development.
“By extending strong mayor powers to these additional municipalities, we are providing mayors every tool at our disposal to empower them to get homes and infrastructure built faster,” Housing Minister Rob Flack said earlier this year.
But a recent survey of chief administrative officers, the head of a municipal government’s civil service, offered a drastically different view of how the powers are being implemented – that non-partisan employees are becoming political, that the powers have created new divisions in council and that the policy has had little impact on housing.
“We lose. The province loses. They created a solution for a problem that didn’t exist,” one CAO said.
The survey, conducted by government relations firm StrategyCorp, compiled anonymous reflections from a sample of 32 CAOs, allowing them to freely discuss the use of strong mayor powers and the concerns about how they’ll be used during the next municipal elections slated for 2026.
“They’re not saying that their existing mayors are for the most part causing trouble,” said Sabine Matheson with Strategy Corp. “What they’re worried about is how it has the potential to change with people who get elected specifically for the purpose of coming in and cleaning house.”
A spokesperson for Municipal Affairs Minister Rob Flack said the government has had “multiple training sessions, attended by hundreds of municipal leaders to provide guidance,” and didn’t offer any clarity on whether the laws will be reviewed.
“Mayors are elected and have the responsibility to deliver results for their community,” the spokesperson said. “This includes ensuring they have a team at City Hall that is working collaboratively to deliver those results. Our government recognizes Mayors know their communities best and we will continue to work in collaboration with all of Ontario’s 444 municipalities to give them every tool they need to build stronger communities.
As strong mayors began to reshape their municipalities, chief administrative officers say they noticed an erosion of the barriers between those who hold elected office and apolitical civil servants.
“The administration is no longer separate from the politics and [the relationship] is just fundamentally changing,” one CAO said in the survey.
Another top civil servant said the strong mayor rules now “forces the CAO to play this political game” or risk losing their job if the mayor is unhappy with advice or the decision making process.
“The ability to terminate many senior staff and the CAO — that can create quieting effects,” one CAO said. “I’ve just decided I’m going to be fired at some point.”

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The administrative officers also expressed concerns that the “lines are blurred” between the CAO and mayors’ offices, leading to some being treated as a direct employee of a political office rather than a non-partisan expert.
“People are starting to move to more of a Chief of Staff role instead of a CAO role due to the strong mayor powers,” a CAO told the survey. “Really, I’m a Chief of Staff right now.”
Minister Flack’s office said “it is the responsibility of the mayor, council, and municipality to implement the strong mayor framework in line with legislation and regulations.”
Despite the law’s intended purpose, civil servants who were surveyed said the strong mayor powers have had “little to no impact” on creating more housing in their municipalities.
In 2022, the Ford government set a target of building 1.5 million new homes by 2031 and introduced the strong mayor powers as a way of streamlining the development approvals process and getting around city councillors who opposed housing developments.
Some CAOs, however, said the new provincial powers haven’t done much to drum up additional construction.
“I don’t know how many of those units that have been built can be directly attributed to leveraging the strong mayor powers, but I would like to see more of an evaluation
Analysis,” One CAO said.
Another CAO said the powers have had the opposite effect.
“When you’ve got an anti-growth and anti-development strong mayor, they’re able to slow things down by using these powers,” the CAO said.
Liberal MPP Stephen Blais pointed to the 27 large municipalities in Ontario that weren’t able to achieve the provincially-imposed housing targets in 2024 as evidence that the powers aren’t working.
“Strong mayor powers have been used 637 times by 46 different municipalities and the vast majority of that has not been to actually implement building housing faster,” Blais said.
The Ford government said the powers have, in their view, “delivered results.”
“In St. Catharines, they are using strong mayor powers to prioritize housing applications,” a spokesperson for Minister Flack said. “In Ajax, they are driving housing projects forward to unlock over 2,400 new units and, in Brampton, they are allowing the advancement of 27 new affordable housing units with Habitat for Humanity.”
As politicians prepare for province-wide municipal elections in 2026, civil servants are quietly expressing concerns about how the strong mayor powers will influence candidates’ platforms.
“Strong mayor powers have caused a new race for mayor,” one CAO told the survey. “I’m already aware of several people who want to run for mayor, some of whom are explicit that they want to use the powers because they don’t like specific staff.”
Another CAO questioned how a municipality would deal with a “rogue mayor” equipped with powers from Queen’s Park.
“When the Mayor is good and well-intended, [strong mayors] works. If they’re not, I could see how this could be a nightmare,” the CAO said.
Sabine Matheson, who focuses on municipal affairs at StrategyCorp, said CAOs were concerned that loyalty to the mayor would be prioritized when appointees are considered.
“Running a municipality is like running a massive department store of public services, everything from the social service side, to the recreational services, to land use planning, to hard infrastructure,” Matheson said.
“It’s a difficult job. It’s not something that you want people who are just pals of the boss coming in and taking over for a few years.”
Calls to review and curtail powers
Matheson said the government should review the Strong Mayor, Building Homes Act to determine whether any part of the legislation should be curtailed.
“[The government] should maybe claw back the ability to fire staff unilaterally and make that be a prerogative of the entire council to put a check and balance on it,” Matheson said.
Matheson also said the province should also stop any plans to extend the powers to additional municipalities while conducting a “sunset review” of the policy.
Blais called on the government to put the powers “on pause” and to evaluate whether strong mayor powers have actually helped move the needle on housing.
“The best mayors in history have achieved the powers associated with the strong mayor legislation by working collaboratively and cooperatively with their councils,” Blais said.
“They effectively attain that power by listening, by working together and by finding common ground.”
Global News asked the Ford government whether it is considering a review of the strong mayor system. The government did not answer the question.

Gardeners will have an updated roadmap to help them plan next year as Natural Resources Canada has released an update to its plant hardiness zones map.
The last map came out in 2014 and, since then, researchers say about 80 per cent of land in Canada has shown an increase in zones, typically between a half and a full zone.
In the simplest terms, the plant hardiness zone map shows what can grow where. The zones go from 0 to 9, and each zone is divided into two: a and b.
The maps are created based on data from seven criteria averaged out over a 30-year span: monthly mean of the daily minimum temperature of the coldest month, mean frost-free period above 0 C in days, amount of rainfall from June to November, monthly mean of the daily maximum temperatures of the warmest month, rainfall in January (important because freezing temperatures following rainfall can be bad for roots), mean maximum snow depth and maximum wind gust in 30 years.
The new map, which came out in July, is based on data from 1991 to 2020.
Growing in Ontario
In southern Ontario, specifically, most locations have increased by half a zone from the previous map.
“One notable exception is the GTA, which is a big area, so it actually covers a few different zones, but on average it’s increased from a 6A to a 7A,” said John Pedler, research scientist at Great Lakes Forestry Centre, part of Canadian Forest Service — Natural Resources Canada
McKenney says some of the change in Toronto could be due to the “heat island effect.”

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“As populations grow, there’s more of an influence of concrete and buildings in the actual heat that’s experienced by people in large centres. It’s something that’s studied by climate scientists, not us per se, but we see it represented in the maps that we make.”
The other area in Ontario to see a large jump is the Windsor region, which moved from a 7A to a 7B.
“That’s the first time we’ve seen 7B in Ontario.”
The 1991-2020 plant hardiness zones map, focused on southern Ontario.
Natural Resources Canada
The change in zones means gardeners in Zone 7 can grow canna lilies or even dahlias as perennials rather than annuals. Pedler says gardeners could even try their hand at peaches, nectarines and even figs and pomegranates.
However, Dan McKenney, a research scientist and director of the Integrated Ecology and Economics Division at the Great Lakes Forestry Centre, noted that the maps are a guide based on 30-year averages, and one particularly cold winter could be too harsh for those plants.
“Plants experience things on a day-to-day basis. Every year is different.”
McKenney pointed to Natural Resources Canada’s species models, which allow people to look up the hardiness of individual plant species based on location.
“Some of these other approaches might be best for people who are thinking about commercial growing, depending on your risk tolerances.”
The big picture
Some areas saw changes up to two full zones — mostly in Western Canada, southern and northwestern British Columbia, and the foothills region of Alberta — though none in urban centres.
“As far as some of the big urban centres go across the country, Victoria was a big winner with an increase of 1.5 zones, and it went from a 7B to a 9A; 9A is the highest hardiness zone in all of Canada, so that’s limited to pretty much the area immediately surrounding Victoria and Vancouver,” Pedler said.
“Coming across the country, Vancouver jumped from an 8A to a 9A, Calgary jumped from a 3A to 4A, Winnipeg jumped from 2B to a 3B, Toronto jump from a 6a to a 7a.”
Notably, the eastern portion of Newfoundland actually dropped by half a zone.
“The going theory there is that climate change is actually driving more spawning of icebergs in the North Atlantic, and so you’ve got more icebergs moving down through Iceberg Alley and actually almost counterintuitively having a cooling effect on the eastern part of Newfoundland,” Pedler said, adding that climate change is likely driving the major changes in zones across Canada.
“While it’s fun to think about the novel planting opportunities that come with increasing plant hardiness zones across the country, the larger context is this very concerning phenomenon that is projected to have significant negative impacts on natural and human environments – some of which we’re already seeing, such as the longer and more intense fire seasons in Northern Canada.”
Canada’s map does not translate directly to the United States Department of Agriculture’s map, which is based solely on extreme temperatures.
“(That approach) works well for them because they don’t get a lot of snow in all parts of their country but snow cover can make a big difference to plants,” McKenney said.
Canada’s interactive plant hardiness zones maps, including previous maps covering 1961-1990 and 1981-2010, can be found on the Natural Resources Canada website.
© 2025 Global News, a division of Corus Entertainment Inc.

Spirits maker Diageo will cease operations at its bottling facility in Amherstburg, Ont., early next year, as it shifts some bottling volume to the U.S., the company announced on Thursday.
The facility, which bottles Crown Royal products, will close in February in a move aimed at improving its North American supply chain.

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About 200 jobs will be affected.
“This was a difficult decision, but one that is crucial to improving the efficiency and resiliency of our supply chain network,” Marsha McIntosh, Diageo’s president of North America supply, said in a statement.
Diageo said it will engage with the community and find ways to support its employees through the transition, and work alongside Unifor to assist unionized workers.
The company said it will still maintain a “significant” footprint in Canada — including its headquarters and warehouse operations in the Greater Toronto Area, and bottling and distillation facilities in Manitoba and Quebec.
McIntosh added the company’s Crown Royal products will continue to be mashed, distilled and aged at its Canadian facilities.
© 2025 The Canadian Press
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