Ontario’s jails in ‘growing crisis’ which cannot be ignored ‘any longer’: ombudsman

Ontario’s jails are in a “growing crisis,” according to the province’s ombudsman, who is urging a rapid and meaningful overhaul of the correctional system.
In his annual report, Ombudsman Paul Dubé said his office had received a “staggering” increase in complaints related to correctional facilities — up 55 per cent on the previous year to 6,870.
Investigators for the ombudsman visited jails in Ontario over the past year, and the conditions they observed concerned them, according to the report.
At various facilities, they said they were met with overcrowding and growing tensions between inmates and staff, who are increasingly burned out.
“This is not just a legal and policy failure, it is a moral one,” Dubé wrote in his report. “If left unaddressed, the consequences will continue to reverberate through our courts, our communities and our collective conscience.”
The Ford government has placed an increased rhetorical emphasis on bail reform and increasing jail sentences, rolling out a plan to build more jails.

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Existing facilities, however, are overcrowded and over-capacity. The auditor general found some of Ontario’s jails are operating at 150 per cent capacity, pointing out that the majority of inmates are awaiting trial and have not been found guilty.
An incident at the Maplehurst Correctional Complex in Milton sparked greater scrutiny of the system. Inmates were stripped ot their underwear and forced to sit facing a wall with their wrists tied.
Ontario Liberal MPP Karen McCrimmon said she was concerned by the conditions at the correctional complex.
“The situation at Maplehurst is entirely unacceptable, but as the Ontario Ombudsman lays out, chaos is never far in correctional facilities that are overcapacity and understaffed,” she said in a statement.
“The sorry state of Ontario’s jails is a recipe for disaster.”
The issues in jails spill out across the justice system, the ombudsman’s report argues.
“Violations of inmate rights’ are not just internal matters — they are undermining the administration of justice itself,” Dubé wrote. “Courts have reduced sentences and granted early parole due to unlawful treatment behind bars. Some inmates have applied to have their charges – even murder charges – stayed.”
Ontario NDP Kristyn Wong-Tam said the government should address the issue of funding.
“Making sure we fund the courts so it runs smoothly and efficiently, making sure we fund corrections so that we can reduce the overcrowding,” they said.
“All of that is going to make a huge difference in actually reducing the tension, the violence and the horrible conditions that we are seeing right now.”
A spokesperson for the Solicitor General’s office said they “will review the ombudsman’s report.”
The ombudsman concluded jails were in dire need of attention from the government.
“Ontario’s correctional system is in urgent need of meaningful, systemic reform — not only to relieve pressure on overcrowded facilities and burned-out staff, but to realign the system with its rehabilitative purpose,” he wrote. :
“This is a matter of public safety, human rights, and basic decency. We cannot afford to ignore it any longer.”
© 2025 Global News, a division of Corus Entertainment Inc.


A new poll by Leger has found that Quebec residents are the happiest in Canada.
The web survey of nearly 40,000 Canadians found that Quebecers rated their happiness at an average of 72.4 out of 100, which is well above the national average.
New Brunswick followed Quebec with an average of 70.2, while Manitoba and Prince Edward Island finished at the bottom of the list.
Mississauga, Ont. had the highest happiness rating of the 10 largest cities, while Toronto was lowest.
Montreal finished second in the category.
The survey found that 49 per cent of respondents said their happiness level was unchanged over the past year, while 23 per said they were happier and 28 per cent said they were less happy.
“These results reveal a population that is both resilient and tested, affected by everyday uncertainty and challenges,” Leger’s executive summary read. “Happiness, while holding its ground overall, shows signs of fragility.”

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The survey found that people in the 18-to-24 and 24-to-34-year-old categories were more likely to report improved feelings of well-being, even if their overall happiness score remained below the national average.
In contrast, people in the 35-to-44 and 45-to-54 age brackets were more likely to report their happiness had deteriorated.
“There is a sense of well-being emerging among younger age groups,” the summary read. “However, this also highlights the importance of supporting adults in mid-life, who are more vulnerable to the pressures of working life.”
Quebec, New Brunswick and Newfoundland and Labrador were the three provinces with happiness levels above the national average of 68.7. They were followed, in descending order, by Saskatchewan, Nova Scotia, Alberta, British Columbia, Ontario, Manitoba and P.E.I. The territories were not included in the survey.
In the survey of the 10 largest cities, Mississauga and Montreal finished ahead of Hamilton, Calgary, Brampton, Ottawa, Edmonton, Vancouver, Winnipeg and Toronto, in that order.
Women reported slightly higher happiness levels than men, at 69.4 versus 68.0.
Leger says the overall results confirm “a level of happiness that is relatively high but stagnant or even slightly down compared to the pre-pandemic period.”
To get the results, Leger surveyed 39,841 Canadians aged 18 and up between March 31 and April 13.
Online surveys cannot be assigned a margin of error because they do not randomly sample the population.
© 2025 The Canadian Press

Ontario Provincial Police are set to host a town hall in Quadeville, Ont., this evening to answer questions from residents about an attack on an eight-year-old child that was initially linked to an animal.
Police have arrested a 17-year-old boy in the case and he faces charges of attempted murder and sexual assault with a weapon.
Members of the small community 170 kilometres west of Ottawa say they were in shock after hearing about the arrest and hope to get clarity at today’s event in the town’s community centre.
Local resident Christine Hudder says she wants to know how police came up with the animal attack theory and why families were told for days to keep their children indoors.

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The victim was found with life-threatening injuries on June 24 after she was reported missing, and remains in hospital.
Police say they are planning to give as much information as possible to locals given that an investigation is still underway.

A Burlington, Ont., mother was unsettled to discover that an old photo of her children had been used in a fraudulent GoFundMe that attempted to elicit donations in connection the recent Texas floods.
Julie Cole told Global News that a friend had contacted her on social media to say that an old photo of her six children was being used in an attempt to collect ill-gotten gains.
“She reached out to me and she was like, ‘Hey, here’s a link to a GoFundMe. Sorry this has happened to you, but obviously a picture of your kids has been used without your consent and it’s being used for a GoFundMe to raise money, to help a family dealing with the Texas floods,’” she said.
Cole explained that the fake GoFundMe, which has since been removed by the company, was looking for donations to support a widowed mother of six kids in connection.
At least 120 people have died while more than 100 others remain unaccounted for as a result of the flooding, including 27 children and councilors from Camp Mystic.
“They were trying to raise $40,000 because of the three daughters had been victims of the Texas floods,” Cole said. “And the way it was presented felt very much like they were part of maybe that girl’s camp.”
Julie Cole told Global News that a friend had contacted her on social media to make that an old photo of her six children was being used in an attempt to collect ill-gotten gains.
Provided
Cole said once the listing was sent to her, she immediately contacted GoFundMe to get the fundraiser taken down.

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By Wednesday morning, the company had done so and in a statement to Global News, GoFundMe said that the fundraiser did not receive any donations and the account has been banned from creating any further fundraisers on the platform.
“GoFundMe has the most robust donor protection processes of any platform of our kind. We have round the clock trust and safety support, humans and technology making sure funds will get to where they are intended,” the statement offered.
After contacting the company, Cole said she shared the incident on her social media pages to raise awareness.
“So I did put it on my Facebook and I put it in my LinkedIn as like a heads-up learning experience kind of thing and there was a lot of outrage,” she said.
Cole also noted that while she is disappointed by the incident, she is well aware that her troubles are miniscule in comparison to those affected by the flooding.
“I do feel a little bit in myself that what I’m feeling is in no way comparable to what the actual families are feeling who have gone through the tragedies of the flooding,” she said.
The photo came from an old blog post she had written 16 years ago. Cole can date the picture as the baby in the photo is now getting ready to go for his driver’s test.
“I’m one of those, like, OG mommy bloggers from 20 years ago. So my kids have been on the internet. They have been sort of in the public eye,” she explained.
“And I know the risk is out there. And I think parents need to remember that, that their kids’ photos can be just screenshotted and used without consent. So there’s one lesson.
“I felt a little, well, very unsettled about it, particularly because of what it was being used for.”
In addition to being a parenting blogger, she also helped found Mabel’s Labels, which offers washable labels for kids clothing and other school items, in an effort to keep them out of the lost and found.
Julie Cole and her six kids in 2025.
Provided
Being a spokesperson for the company while raising six kids keeps her in the parenting sphere and she offered some other advice to parents about the images and social media.
“I think parents just have to be mindful and aware that once it’s out there, you know you’d like to think you’ll get consent or you’ll give consent if somebody asks or they want to use it, but people will just take it and they can just take,” she said.
“You have to be especially careful now with AI, because these photos can be altered.”
She also warned parents to check with their kids as they get older to see if they are OK with pics being posted and that people should be mindful of where they are sharing their donations.
“Another lesson out of this is people need to really be cautious and know where they’re putting their fundraising dollars,” Cole said.
© 2025 Global News, a division of Corus Entertainment Inc.
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